After viewing some questionable scores like that of 3 Mobile I don't trust Trustpilot and I don't trust any excuses or reasons you make because you obviously will defend yourself. Maybe people think a company like 3 should have such a good score because 2 out of 3 is good but good prices and internet connection doesn't make up for awful customer service and certainly such service shouldn't allow for an excellent score. Maybe there's a very good reason the reviews for other 3 websites registered with you are bad. I suggest you examine a score given by customers to make sure it makes sense with the review or have a system that means 5 stars must meet a certain level of correlation to the email so that any small complaint in the review won't allow it and 4 star reviews need to have no one major complaint. Check 3 for honest scoring!
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