I’ve had an active experience using Trustpilot and initially my reviews were accepted without any issues. However, after two or three days, some of them were either unflagged, unpromoted, or even flagged again without clear explanation. It was confusing because the reviews followed the guidelines and were based on my genuine experience with the product. Having two or three reviews flagged made me question how the moderation process works. I appreciate the platform for allowing customer voices, but I hope there can be more transparency about why reviews are later flagged or limited.
Claim your business profile now and gain access to all features and respond to customer reviews.
