Name: trustpower.co.nz
Telephone: 000000000
Rating: 1.2

Sylvia Clark Guest

10 year customer

10 year customer, very bad internet. if you want to play games like LoL,Rust,Tekken,CS2, watch a stream, or anything internet related do not sign with them. called 5 years ago for a new modem but was locked into a deal and they sent 2 of those portable ones you connect in your room which connect to wifi/ethernet but ethernet is not giving the same as it would be connected to the actual modem.. also do not fall for their scam deals with power. not worth in long run. will be going with someone else going forward

Date of experience: Mar 18, 2025

Math06 Guest

1 year ago

The internet is so incredibly slow and…

The internet is so incredibly slow and cuts out frequently - am changing now that my term has expired!

Date of experience: Aug 14, 2024

KP Guest

2 years ago

Trash Internet.

Really bad internet service, the the 300/100 plan, can barely get close to 150mbps, might as well just have got a lower plan from another provider an pay less, an yes my house line has the potential as I use to pay for a 1000mbps plan.

Date of experience: Oct 15, 2023

Elmer Ross Guest

2 years ago

shocking internet with drop out streaming always blaming my router terrible service would not recomm

Constance line drop outs monitoring of my usage slow streaming had enough looking for another provider

Date of experience: Jul 13, 2023

Rosalind Powell Guest

2 years ago

I am not happy with trust power

I am not happy with trust power. All they say is 24h fault still doesn't fix the problem 🤦🏽‍♂️ . The should keep to there word

Date of experience: Jun 03, 2023

Nigel Patterson Guest

2 years ago

The worst company for power

The worst company for power, broadband and lpg I could've had. They never want to solve any problems, the call centre people are very sarcastic, they "laugh" at others issues.I had ordered 2x lpg bottles, when I though I was going to have both installed, they actually just took the old ones away and didn't install the new ones. Now hi have no hot water at home and they're saying I need to wait till 48hr to get the new bottles.This is ridiculous!! Never sign in for this company people, that's my advice.

Date of experience: Apr 23, 2023

HP Guest

2 years ago

Scam!

Rip off, scam company. I own a holiday home and was there 2 days last month.. $500 power bill!!!! The entire house was turned off. Will definitely be speaking to my lawyer about this. Can’t imagine how many struggling families don’t realise this company is ripping them off.

Date of experience: Apr 09, 2023

Drew Guest

2 years ago

Dont go there 8 days and no gas

Dont go there 8 days and no gas, the person on the phone was rude. We had power and internet and were new to gas. Will be changing all our things to another company

Date of experience: Mar 29, 2023

Drake Howard Guest

2 years ago

Expensive

Expensive, least flexible, not many exciting offers. Its not worth spending when you have ample amount of providers available now.

Date of experience: Mar 27, 2023

Arnold Turner Guest

2 years ago

Planned fault still occuring and power…

Planned fault still occuring and power has since not been turned back on. Contacted customer service rep all they could do was carry on asking me verify questions for over 5 mins highly dissapointed with the service will be moving elsewhere for power and recommending others do the same via this review.