Bad experience. I placed an order and paid, and of course, the money was debited from my card and not refunded. Due to a technical error, my order is listed as pending. So, no money, no order. I really hope this huge error can be resolved. It's frustrating to receive messages from technical support saying, "Apologize, try placing the order again." "Sorry, is this how you resolve this issue?" I was charged 45 euros and it's irrevocable. Is your alternative to re-ordering and receiving
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