SCAM DO NOT BUY!! After placing two separate orders, both of them were apparently returned to sender, although I did provide the correct mailing address. I reached out to CocoBeauty and they did in fact confirm both orders were returned to them. As such, I asked them to confirm when I would be getting a refund. They advised me they are unable to refund me for the returned product but they would reship the order to me if I pay for shipping. This is ridiculous that they would not refund me for orders I never received and they actually have confirmed are in their possession - and then try to get me to pay them more $$ to reship it back to the same exact address that I never received it at again??! I will be filing complaints with the Better Business Bureau and a fraud case with my credit card company. The other reviews are right, this is a SCAM - please DO NOT DO BUSINESS with this company.
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CocoBeauty is a premium beauty company dedicated to revolutionizing the way you experience beauty. Our passion lies in offering the finest quality products, meticulously curated to meet the diverse needs and preferences of our customers. From skincare and makeup to haircare and wellness, CocoBeauty is your ultimate destination for all things beauty.
