We ordered three collars for our dogs without consulting our vets first. Many have claimed they could be harmful. Our vets disagreed, stating they are safe, but they doubted their durability beyond a month given the pod's size. Considering this, we opted to cancel our order. That’s when the trouble began. They assert a 30-day return policy, but that’s incorrect. We spent six weeks trying to obtain a refund, enduring a long exchange of emails and heated discussions, even threatening to escalate the matter. Eventually, they offered a 50% refund and said we could keep the collars. "I don't want the collars!" In summary, while the collars seem harmless, their lifespan is questionable, and the company's ethics are lacking. They cannot be trusted!
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