I purchased the original shorts with the four pads at the start of the pandemic. I was eager to use them as recommended by my physiotherapist for rehabilitation after Lyme disease. However, after a few uses, they caused severe sciatic pain. I immediately contacted them for a return, but their response was that they had warned against purchasing for those with health issues, despite advertising a 90-day return policy. This response was baffling to me and my physiotherapist, as a proper EMS or TENS machine should not worsen my condition. Now, in 2022, I want to try using them again, but the pads have lost all stickiness, despite being stored correctly. I reached out for new pads but received no reply. I would advise against spending money on these shorts, as a TENS machine with EMS settings works just as well, if not better, based on my experience.
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