I had a very unsatisfactory experience with this service. I intended to purchase just one item (the hair spray) to test it first. However, after placing my order, I noticed an unexpected extra charge in my account that confused me. I reached out to customer support shortly after to cancel everything because I felt uneasy after being charged for something I didn’t intend to buy. A representative responded, offering a 30% discount and stated that they couldn’t hold an order for more than 12 hours. I replied within that time frame, clearly indicating that I wanted to cancel and requested a refund. The following day, I was informed that they couldn’t process a refund because the order had already shipped. This contradicts the principle of responsible purchasing. I never intended to order the additional items, and I contacted them right away to cancel. The customer service was lacking, and it seemed they didn’t handle the situation properly or take accountability. I would not recommend this service — please exercise caution before placing an order.
Claim your business profile now and gain access to all features and respond to customer reviews.
