Absolutely horrible. Claims they have fast shipping and customer service. I requested my order be cancelled after I received no updates for weeks, well beyond the "fast shipping" timeline. I reached out to customer service many times and only once received a response that was copied and pasted from AI it actually said "here's a response you can send..." I asked that my order be cancelled, they said it had already shipped (mind you at this point it was weeks after I ordered.) then they said I would be given a shipping label to return the order after it's delivered. I emailed for a week asking for the label and then am told, "We generally do not recommend returning the goods, as the international shipping cost often exceeds the value of the product itself. However, if you would like to proceed with the return, please send the package to the following address:Recipient: mate - ChuangzhihuiPhone: 18773336771Address: No. 103, Shangganling Industrial Park, No. 51, Huanguan South Road, Guanlan Street, Longhua District, Shenzhen, Guangdong Province, 518110, ChinaOnce you have shipped the item, please provide us with the tracking number so we can monitor the return and process your refund accordingly."I am so annoyed and am disputing this charge and making sure that no one else makes the same horrible mistake I do. This "company" is a scam.
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