Review Time
This is a terrible company. They never shipped the products I ordered. When I requested a full refund, they asked for my ID number and phone number, which I was not comfortable providing. I no longer want the products. After I made this clear, they stopped responding altogether. This appears to be a complete scam.
This is a terrible company. They never shipped the products I ordered. When I requested a full refund, they asked for my ID number and phone number, which I was not comfortable providing. I no longer want the products. After I made this clear, they stopped responding altogether. This appears to be a complete scam.
I bought one after a burn and they signed me up for a subscription. Did they think I was going to keep burning mysefl?I contacted them and they said it was on its way and I was being charged 62.00 I said I did not want it.I contacted SHOP no subscription registered. I contacted Master Card they said they will return money after I attempt to return it. Return policy says I had to give it a try then wait 30 days, Try it on what? burn my skin again? I
SCAM SCAM SCAM. YOU BUY ONE THING AND THEY AUTOMATICALLY SIGN YOU UP FOR A SUBCRIPTION. I GOT CHARGED WITHOUT ORDERING AND ROBOT OR AI NAMED EMILY DIDN'T WANT CANCEL IT EVEN THOUGH I TOLD HER IN TIME. SHE STOPPED REPLYING AFTER I TOLD HER TO CANCEL AND REFUND. HAD TO OPEN A DISPUTE WITH CC. DON'T ORDER UNLESS YOU WANT THE SCAMMY SUBSCRIPTION. HORRIBLE!!!
I am usually not one to write product reviews, but this time it will not be the case! First - the company uses very aggressive marketing and selling. When you buy a product, unless you untick a checkbox down below, you are actually buying a subscription - so you will be automatically charged again next month. The page is designed in a way so this option is not clear at all. As soon as I saw that I was charged again for the 2nd time - I contacted them immediately to cancel this order and only then I noticed that apparently I had a "subscription" offer without even knowing it. Of course, they did not cancel the order, and did not return the money. A very unethical way to grow a business!!Second - the product does absolutely nothing. For wrinkles - once you remove the silicone sheet in the morning at first the skin looks smoother, but in a short period of time - eg. less than one hour, everything looks as before. This business is complete fraud!
The money back guarantee does not work.Neither does the return policy (of unopened package).The customer service quit replying to me after I asked a couple of times for the return information & about the money back guarantee.
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