Name: trylosveo.com
Telephone: 000000000
Rating: 1.0

Mariia Maysova Guest

BE AWARE - SCAM SUBSCRIPTION!!!

I bought these scar plasters 1 month ago as a single purchase (no mention of subscription). One month later, I was charged again. Reached out to the help line: “Sorry, we can’t give you the refund, as the thing is already shipped, but can offer you 30% refund, plus I’ve already gone ahead and cancelled your subscription”. One month later - ANOTHER CHARGE!! I went online and saw - subscription wasn’t cancelled. I cancelled it right away and wrote to them again, saying I need a full refund. Reply - sorry, it was already shipped, do you want 30% refund? I told them I’m waiting for the full refund or will be contacting the consumer protection services. Not feeling too hopeful though, as they are based in the US and we are in Germany.

Date of experience: Oct 15, 2025

Julia Shatursky Guest

4 months ago

Scam subscription

Scam subscriptionWithdrew money for second shipping. Emailed them and asked to cancel subscription, yet a third order was still charged. Contacted them to ask for refund as they were supposed to have cancelled. No response.

Date of experience: Oct 15, 2025

Monica Guest

4 months ago

Beware of scam subscription !!

Beware of scam subscription !!Edit: I’m in the process of writing with customer service about refunding me once the product is returned. If this is done, I’ll definitely give a higher rating as product, customer service contact and delivery on the first order was perfect.I bought silicone scar sheets, Buy 2 get 2 for free. I received the products without any problems.Only one month later, I received a new order confirmation in my inbox and money had been withdrawn from my bank account.I immediately contacted Losveo customer service. They did cancel the order”subscription” onwards, but wouldn’t cancel this unauthorised sale. So be very careful - I for sure didn’t see information about any kind of subscription when buying.

Date of experience: Oct 13, 2025

Charlotte Thomassen Guest

5 months ago

Its a scam

Same happening as for the client below.BE AWARE - SCAM SUBSCRIPTION!!!I bought these scar plasters 1 month ago as a single purchase (no mention of subscription). One month later, I was charged again. Reached out to the help line: “Sorry, we can’t give you the refund, as the thing is already shipped, but can offer you 20% refund, plus I’ve already gone ahead and cancelled your subscription”. 1,2, e month later - charges every month!! I went online and saw - subscription wasn’t cancelled. I cancelled it right away and wrote to them again, saying I need a full refund.Reply - sorry, it was already shipped, do you want 20% refund? It never stops, i need to close down my bank account now.