This service is completely untrustworthy! After I requested a refund within 90 days of my purchase—much earlier than the 120 days mentioned on the website—their reply was that my order was too old, they had no records, and couldn't assist me. This feels like a bad joke! According to the relevant tax authorities, records should be kept for years, yet they seem indifferent. For compliance reasons, businesses must retain records, but not for customers. In some regions, companies must keep records for a few years, but this service can't manage to keep them for over 90 days? THIS IS UNACCEPTABLE!
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NewAura is a modern skincare brand focused on helping people with sensitive, flaky, and easily irritated skin to feel confident again.
Our cream is made with a unique blend of natural ingredients like Camellia Oil, Centella Asiatica, and ceramides — chosen for their ability to soothe dryness, reduce visible buildup, and support a healthy skin barrier.
Unlike harsh products that can strip or irritate, NewAura is designed to be gentle, lightweight, and non-greasy, making it easy to use daily on both skin and beard areas.
We believe skincare should be simple and effective, with results you can feel from the first use. Every product is backed by our satisfaction guarantee because we’re committed to helping you look and feel your best — naturally.See more
