Review Time
The bad reviews here is about the process, I think they have fixed it because when I ordered it, it came on normal delivery time. THE PRODUCT WORKS BTW. And they given you the option to skip the subscription.
But in my opinion this product is good I had redness and scars. I put this on and in 2 days it went. my skin is more smother now
This service is completely untrustworthy! After I requested a refund within 90 days of my purchase—much earlier than the 120 days mentioned on the website—their reply was that my order was too old, they had no records, and couldn't assist me. This feels like a bad joke! According to the relevant tax authorities, records should be kept for years, yet they seem indifferent. For compliance reasons, businesses must retain records, but not for customers. In some regions, companies must keep records for a few years, but this service can't manage to keep them for over 90 days? THIS IS UNACCEPTABLE!
This is a total scam! After I requested a refund within 90 days of my purchase—earlier than the 120 days stated on the website—they claimed my order was too old, said they had no records, and couldn't help me at all. This feels like a joke! According to tax regulations, transaction records must be kept for years, but they clearly don't care. Businesses are supposed to retain records for compliance, yet they can't keep them for over 90 days? THIS IS A SCAM!
This is a complete scam. I bought this product 5 months ago, and it has never arrived. After over 10 emails filled with excuses and delays, I have seen absolutely no results. I can't even review the product since I never received it. Don't make the same mistake I did.
For the first time, my redness, dermatitis, and psoriasis have not flared up. Initially, I saw improvements on my face, and then I started applying it directly on my beard. I use a comb to access the product and apply a little here and there. After two months, my skin is basically clear. This is the first time I've experienced this since my early 20s.
They automatically enroll you in a subscription without your consent. I won't order again, regardless of whether the product works. It's incredibly unethical to treat customers this way, and it's clear from the reviews that many people are being charged for products they never wanted.
Following my negative review in August, the service reached out, apologized, sent me the products again, and even refunded my initial payment. I truly appreciate this gesture. I must say, the product has been quite effective, and my dermatitis is now under control.
Avoid this service! Without realizing it, I was automatically enrolled in a subscription. When I ordered a second time, I had to pay more than the first. Getting a refund is impossible since you're supposedly 'agreeing' to the subscription. It's really disappointing that it works this way, especially since the product itself was actually quite good.
I bought the beard cream, which took a very long time to arrive and didn't work at all. Now, they've set up a subscription that I didn't agree to, so I'm being charged monthly for something ineffective. I've emailed several times to cancel but have received no reply. When I tried to cancel on the website, it said there was a technical issue. AVOID THIS SERVICE AT ALL COSTS; IT'S A COMPLETE RIPOFF.
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NewAura is a modern skincare brand focused on helping people with sensitive, flaky, and easily irritated skin to feel confident again.
Our cream is made with a unique blend of natural ingredients like Camellia Oil, Centella Asiatica, and ceramides — chosen for their ability to soothe dryness, reduce visible buildup, and support a healthy skin barrier.
Unlike harsh products that can strip or irritate, NewAura is designed to be gentle, lightweight, and non-greasy, making it easy to use daily on both skin and beard areas.
We believe skincare should be simple and effective, with results you can feel from the first use. Every product is backed by our satisfaction guarantee because we’re committed to helping you look and feel your best — naturally.See more
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