First, the customer service is worth noting as exceptional. One of the arms broke from the device after only a few weeks of use, and the promptly replaced it. The device is easy to wear and use. My husband has experienced a noticeable decrease in eye puffiness using red light + e-stimulation. I have noticed more firmness in the under eye area also ut cannot tolerate e-stimulation, which far too powerful even on the lowest setting for me to withstand, so I simply use the red light therapy.
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