Ordered a foldable reformer in March and shipping time was supposed to be 6-8 weeks to EU. Today, after six months and numerous status checks later I still don't have it. The contact, Eric Peng used in May as an excuse the shipping is stuck at customs. Lately I've asked few times for a refund which they did agree to(!), yet to see any actions.Customer service and responsiveness is very bad. Like said, still don’t have the product hence the bad review. Willing to change or remove the the comment if the refund is processed. Waiting for Eric’s response.
Claim your business profile now and gain access to all features and respond to customer reviews.
Buy the Best Pilates Reformer Machines for any budget & fitness needs. Browse our wide selections of Pilates equipment from the top brands in the market. With free delivery and concierge service on most items. Affordable and popular!
