Horrible customer service. When you reply with something along the lines of “No that doesn’t answer my question. Can you please explain…” you get the silent treatment. No one replies to your chats.
Inadequate portal. If you need to find out where in the process your meds are, the portal will show you last month’s info.
No consistency in receiving your shipment of medications. Their doctors recommend consistency yet the cannot deliver your medication to be able to be consistent. Starting and stopping medication is not advocating healthy standards.
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