The first one I bought wouldn’t charge from the start. I reached out to customer service and they were super quick and helpful in sending me another one asap (I will say that was a plus and much appreciated!) Everything worked fine until now— I’ve only had this new device for like a month or so and now it makes weird noises when in the charging bed and won’t charge at all…. Completely dead. Again. I feel like I’d sound crazy if I reached out to customer service again. Such a waste of money :( so irritating
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