Edit: I received the order and in time for christmas & it was as discribed. So my main complaint really is just that I never received shipping advice and didn't think it was coming. Ended up being ok.I placed an order 16 days ago for my teen for Christmas. The order has not been dispatched and will not arrive in time for Christmas now. I have contacted customer service twice requesting either shipping information or a refund and have been told both times they are about to ship. It is 4 days since they last responded and still it has not been dispatched and no refund. Unless you have months to wait and don’t mind continually following up, avoid this company.
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