I bought an 80$ knitted sweater from trzn and after the first wash it unravelled at the shoulder stitching making it unwearable. I followed the tag wash instructions to the letter. I contacted their support and they told me to just get it repaired. No apology, no offer of refund or replacement. Then didn’t respond to any other emails.Pretty sure this site is just a dropshipper from China as my parcel came direct from there. T-Shirts we’re good quality and I would’ve been a repeat customer regardless of this if the support wasn’t a joke.
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