Do not use!!!! Please. I wish I had read these reviews before I booked. Their front page said 59 EU to airport. Nowhere did it say on the main page “this is a 50% deposit”. It just said 59EU online booking. Apparently they have a terms and conditions button that you are expected to open and read …a few pages at length. They bury key information in fine print. There was a follow up charge on our credit card 3 months later for another 59EU. When I complained, they answered immediately (literally 30 seconds later) with a series of very LONG emails defending their practices. These were not typed by an operator. They came back too quickly. It’s so obvious that they are “boilerplate” responses to a complaint. Which tells me they have hundreds of these coming in. If they have to resort to automated or cut-and-paste long responses, then there’s a real issue with their deceitful advertising practices - its very clearly bait and switch tactics. Shame on them. And Shame on Italy’s business overseers for allowing this type of advertising practices. Zero rating!!!!
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