Rang the help line after they froze my internet/app when I tried to transfer money to a bank they do not approve of. Which has a good reputation.
Then spent 45 mins to get through to be told I need to talk to the fraud team , who had all gone home. Ring back tomorrow only option.
I then need to talk to the credit card fraud team as my card appeared to be blocked another long wait overall 1hr 55min on phone. 1 hour 40 of it waiting to be answered
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TSB is a retail bank with a trusted customer brand, heritage stretching back to the start of the savings bank movement 200 years ago, and a committed workforce that offer full service banking to more than five million customers. We operate on a modern banking platform and serve our customers through digital channels, over the phone and in branches across the UK.See more
