Been having issue after issue with the banking app and they seem to constantly be doing maintenance making funds completely inaccessible. I tried to speak with customer service to see if there was any way to rectify my issue and only to come back and say ‘have you tried resetting your phone’ obviously I have. I always contact customer service last as 9 times out of 10 they are useless and don’t help. Only thing they helped me with was giving a dissatisfaction form. Put 2 stars as I got through to customer service relatively quick.
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TSB is a retail bank with a trusted customer brand, heritage stretching back to the start of the savings bank movement 200 years ago, and a committed workforce that offer full service banking to more than five million customers. We operate on a modern banking platform and serve our customers through digital channels, over the phone and in branches across the UK.See more
