DO NOT BUY FROM THIS BRAND - IT'S A SCAM!Bought the Milano Coat, as described by all the reviews - it is the worst quality material I have seen, no label (clearly shipped from a warehouse in China as seen by the packaging) and not worth the price either. Tua Milano states that it's a luxury brand, there was nothing luxurious about the coat.I emailed requesting to return the Milano Coat in December 2025, I received acknowledgement of my return in the same month and then have heard nothing since. I have emailed 4 time since and messaged on Instagram, no response at all.Like everyone who has ordered before me, they're not responding to emails because seems like everyone wants to return the incredibly poor quality products and they keep ignoring requests.Would urge to avoid this brand, though the clothes may look nice on the photos, this place is a scam for quality and customer service.Would appreciate if someone could look into my request URGENTLY and issue a refund!
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