I purchased a total of four swimsuits from Tucan. Overall, they are very comfortable and initially appeared to be good quality.However, one swimsuit, purchased a little over 18 months ago and worn only about 10 times, had the waist elastic completely lose its elasticity.The other three swimsuits have no issues, which leads me to believe this one has a manufacturing defect.For a swimsuit at this price point — which is quite expensive — this is unacceptable. If it had been a low-priced swimsuit, I could understand, but that is not the case here.I contacted customer service, which refused to replace the swimsuit. This is the most disappointing part. A company that promotes the quality of its products should take responsibility when an obvious issue arises.I understand that manufacturing defects can happen, but the real issue is the company’s refusal to acknowledge the problem and resolve it.As a result, I am very disappointed with Tucan and do not recommend the company, especially considering the high price of its products.
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