I purchased five mattresses three years ago, including the top-of-the-line model, which started to dip and became uneven. I reached out for warranty support but received minimal assistance. The overall experience has been lacking. For the price of this mattress, I would recommend choosing another brand that stands behind its products and warranty.
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Tuft & Needle is an American direct to consumer mattress and bedding brand owned by Serta Simmons Bedding.
