I have been looking at log cabins for about 10 years now and done a lot of research but never actually took the plunge. This changed last October when my wife and I visited the Tuin showroom in Norfolk something I strongly recommend. During our visit we were made very welcome by Melanie the sales manager who talked us through all aspects of buying and gave us lots of advice, at no point did we feel under pressure to buy in fact Melanie suggested we go home and talk it through before making any decision. We decided on a 'Jenny' cabin and we got a great price including a free T&G floorI explained to the customer service team that I intended to store the cabin in my garage and delay the assembly of the cabin until the weather improved in springtime and they kindly delayed delivery as long as possible . Cabin arrived mid-January and delivery went well thanks to Steve the very friendly driver., I have checked all the parts and everything looks to be there and I am really impressed with the quality. Looking forward to putting the cabin together in a few weeks, time will tell if it goes smoothly but I have trial fitted a few parts and I am very confident it will.I did have a slight niggle that technically Tuin did not have to do anything about but I got in touch with customer service and they bent over backwards to make sure I was happy with my purchase. I am blown away with my experiences with this company so thanks so much to all of you down there in Norfolk and your colleagues in Holland who packed it so well.
Claim your business profile now and gain access to all features and respond to customer reviews.
