Review Time
After my 10 year old Daisy Log Cabin Euro sash lock broke I was worried about security. I checked with the local "sheds" but was unable to find an exact replacement. I contacted Tuin direct by email and although their order system seemed a bit complex I was able to obtain a replacement within a week at a reasonable price. Thank you guys.
After my 10 year old Daisy Log Cabin Euro sash lock broke I was worried about security. I checked with the local "sheds" but was unable to find an exact replacement. I contacted Tuin direct by email and although their order system seemed a bit complex I was able to obtain a replacement within a week at a reasonable price. Thank you guys.
I have been looking at log cabins for about 10 years now and done a lot of research but never actually took the plunge. This changed last October when my wife and I visited the Tuin showroom in Norfolk something I strongly recommend. During our visit we were made very welcome by Melanie the sales manager who talked us through all aspects of buying and gave us lots of advice, at no point did we feel under pressure to buy in fact Melanie suggested we go home and talk it through before making any decision. We decided on a 'Jenny' cabin and we got a great price including a free T&G floorI explained to the customer service team that I intended to store the cabin in my garage and delay the assembly of the cabin until the weather improved in springtime and they kindly delayed delivery as long as possible . Cabin arrived mid-January and delivery went well thanks to Steve the very friendly driver., I have checked all the parts and everything looks to be there and I am really impressed with the quality. Looking forward to putting the cabin together in a few weeks, time will tell if it goes smoothly but I have trial fitted a few parts and I am very confident it will.I did have a slight niggle that technically Tuin did not have to do anything about but I got in touch with customer service and they bent over backwards to make sure I was happy with my purchase. I am blown away with my experiences with this company so thanks so much to all of you down there in Norfolk and your colleagues in Holland who packed it so well.
The ordering of the Noja Combo Shed was a breeze on the Tuin website. I was able to get internal area specification to suit my needs. The help desk assisted me on placing my order and pointed me to extra specifications on my order. I received confirmation of the order, with the help desk assisting on confidently booking the shed delivery week. All considered, a pleasure in doing business.
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