tuincentrum.nl

3.6
3.6 Based on 121 reviews

Tuincentrum.nl is hét adres voor vergroenen in en om het huis. Van alle soorten planten en bomen tot potterie en tuingereedschap, wij bezorgen jouw groenproject van groot tot klein....

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Iris
COMPLAINT

1. Delivery of living plants not on set date. Instead of as requested one box on Thursday 27, one on Friday, one today Monday. Order placed June 21. Called customer service (had a gardener foreseen to plant all day on Saturday €€€), sent all info, as requested by spokesperson over the phone, by mail... No reply at all, although promised (so that I could eventually have postponed the gardener), not that Thursday, not on Friday, nor on Saturday, nor today, Monday. No phone no mail, nothing!3. First box: two plants not healthy (eaten by bugs, the other one waiting to die).4. Second box, plants were all dehydrated probably because of the long stay in the warehouse.5. One package with rose bulbs not sent.I'm so disappointed, the total amount was rather high (for me €169,89 is a lot). I have little hope to get the missing rose bulbs. All in all, a VERY POOR customer service. Never again.

1
Date of experience: Jul 01, 2024

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