I'd give zero stars if possible. First, they appear to have ceased all human review and customer service and are relying 100% on AI. You can imagine how that goes. No real answers to questions. No phone line to call. 10+ times I've asked in email for a live human to call me, never addressed. The AI will flag a problem, not tell you the specific issue, and then never update the "Release Issue" notification so it never gets released. The irony is if the AI detects AI use in the song such as Suno, even if the entire song is original and written by you, it will reject it within 1 min. You appeal, and it's almost instantly rejected with a "No more appeals". So fast you know it's AI, and since they don't have humans working, guess what. Stuck. Sometimes an email comes in and they have named the AI and will even ask "How'd Frank do", but I've realized the responses are all copy/pasted uninformative information just being pulled by AI yet again. Either that or the employees are mindless husks that don't understand that a specific question actually has a specific answer. Stay away stay away stay away. I'm never renewing my account. There has got to be something better as an option, because you can only go up from here.
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