Tungsten Network is a system companies use to accept invoices, to prevent them having to key in invoice data.Basically a way of offloading that work onto their suppliers. Though suppliers are charged on a per invoice basis for the privilege of doing their clients' work for them. None of this would be too bad if the system were not so poorly designed, and user unfriendly.For instance, if you are invoicing a US supplier, you cannot set the default currency to US$. So it is easy to accidentally invoice in GBP, if you do so, and spot it immediately - there is no way to cancel or edit the invoice. You have to issue a credit note (for which you are charged) and a new invoice (for which you are charged).Our clients often then PAY the credit notes, which means we then have to spend hours resolving the refunds.If Tungsten Network simply allowed us to edit the invoice in the period before it had been viewed/accepted by the client - this problem would be eliminated.This is not the only problem with Tungsten - it's barely fit for purpose. But this is the one that is most annoying to me right now.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tungsten Network offers e-invoicing, invoice finance and spend analytics solutions for AP and AR professionals.