I have never used the client side of this system but as a supplier it is clunky and an absolute pain when your client uses this system. Whilst it may save a client money having the supplier register onto their system and then have to raise items and the invoice there as well as source the PO, from a supplier point of view this is very time consuming and also goes against your own companies processes and you have duplicate invoices. The system is so clunky and time consuming we have now taken the decision to start charging clients who use the system for processing and set up fees. We work with around 1,400 clients a year and last month alone we spend 38.4 hours working on client systems in order to get paid.
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Tungsten Network offers e-invoicing, invoice finance and spend analytics solutions for AP and AR professionals.