I initially purchased this scooter (V8) in December 2024. I say initially, because my order was apparently part of a batch that was lost or stolen in transit. I ultimately received the scooter and began to use it in February. I was told specifically, via phone with customer support, that the scooter would easily climb a 20% grade, when in fact any grade over 12% causes it to stall out. This performance compromise has been consistent from day 1. Customer service asserts that the performance of my scooter is as expected. Emailed communication is consistent with a “performance oversell” during my phone inquiry prior to purchase. Your needs may vary from mine, but if reasonable hill climbing ability is important, I would suggest bypassing this brand.
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TurboAnt is a fast-growing manufacturer of personal mobility tools such as electric scooters and electric bikes. It has been dedicating to bringing products that are able to deliver best-in-class performance and meet top quality standards with uncompromising service.
