The representatives I spoke with were aggressive and condescending, despite my calm demeanor. I was assured that the service I purchased would cover my business taxes, but then I was told it wouldn’t. The manager was even ruder and scrutinized my past use of the service. I simply wanted a timeline for my taxes, and asking for that led to a negative experience. This kind of treatment is unacceptable, especially when I was a paying customer.
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Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals.
