I'm in the process of having them do my taxes this year. The professional Jennifer L. started off great. But last week after sending her all my documents she just ghosted me.
I called and received a call back from their 'talk now' link and was told I'd receive a call back within a day. When this did not happen I again asked for a call back.
THAT WAS TWO DAYS AGO. And I've heard nothing.
AVOID THIS SERVICE AT ALL COST, LIKE THE FRIGGEN PLAGUE
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Intuit Inc. is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals.