We were paying for their 'white glove' service - getting a legit accountant, not just using the software and filing ourselves.
We have been trying for weeks and weeks now JUST TO GET AN APPOINTMENT BOOKED.
The UI is a joke - we needed to file personal and LLC taxes. It takes you in circles and clearly has bugs where you cant even get all your docs uploaded.
The first appointment turned out not even to be an account (tho we were told it would be).
The second meeting, the accountant wasn't prepped.
And the third meeting - they were just a no-show. Awful, and not exactly cheap.
It's the DMV of accounting. Go elsewhere.
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Intuit Inc. is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals.