I applied for a corporate internet connection and had three scheduled appointments, but no one showed up. Each time, they promised to come. I lost time and money due to their negligence. Customer service offered only scripted responses without taking real action. My existing contract expired, forcing me to pay high bills without renewed service. I had to incur additional costs because of the delays. The lack of accountability from this company is unacceptable, and I advise other corporate clients to reconsider before making any commitments.
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Türk Telekom is the formerly state-owned Turkish telecommunications company.