Never ordering from this company again—they got like 1.5 stars on Trustpilot—that’s saying something—I just learned this after-the-fact. I’ll tell you why:I’ve been working with FCP Euro, AutoHausAZ, Bimmerworld, and Pelican for about 15 years for my BMW—not once in all those years with any of them did I ever have one issue that wasn’t resolved immediately and respectfully—especially when the fault was there’s. This one time I couldn’t find the part I needed —but it popped up in the search engine with Turner Motorsports—so I decided to order a few other things I had in my AutohausAZ shopping cart as well to benefit from their free shipping minimum. (Long story as short as possible) . . . I place my order with everything in stock—soon after receive an email stating one part is back ordered for weeks, so I opt for another manufacturer of the same part —but also add another part to the order since it hadn’t shipped yet. They update the order but end up shipping that added part directly from the vendor to my address affiliated with the billing of that credit card, not what I had filled in for my current shipping address. So that one part gets shipped there, and the other (initial part of the order) is directed for my current address but still hasn’t shipped yet because they’ve back ordered another part but this time didn’t tell me. I contact them, tell the agent my situation, he gives me an attitude like a 20 something year old living in his mothers basement who’s frustrated because his mom is calling him while playing Minecraft and feels interrupted. I tell him to chill and realize it’s their fault that they didn’t update the order to the correct address—after a little conflict he then goes “I’ll make sure no one picks-up your calls the next time you call” and hangs up. Bro—never have I ever experienced this behavior in my personal life let alone dealing with a business.I sent an email to PR about it and never heard back—Never again dude—never.
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BMW parts & BMW accessories since 1993. Turner Motorsport is the #1 source of high performance BMW parts, OEM BMW replacement parts and BMW accessories. Specialists of BMW brake parts, BMW suspension upgrades.