turnlab.be

3.4
3.4 Based on 7 reviews

...

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Charla Barnes
Terrible Experience with the Seller

I had a really negative experience with this seller and would not recommend them. Would you trust a seller who took three weeks to update the shipment status, delivered a damaged item, downplayed the issue, and refused to cover return shipping? The product took a month to arrive, and despite my inquiries about the shipment status, they kept saying it was just a delay. When the product finally arrived, it was faulty, and they denied my claim, asking for a video proof. After providing it, they dismissed my concerns, suggesting I file a warranty claim, which seemed complicated. After losing faith in the seller, I requested a return through the platform, but they ignored it and sent me a link to a webpage to clarify they wouldn't cover shipping costs.

1
Date of experience: Sep 29, 2025

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