Initially, I thought I found a great site for reasonably priced records. However, everything after my purchase has been disappointing. They promote a discount for buying multiple records, but during my first order, I used my discount without saving any money. I tried to call, but the number on their site is not operational. I sent an email, and after 3 days, I received a response despite their advertised 24-hour reply time. Customer support was unhelpful and couldn't provide another discount code or a valid explanation. Shipping times are also not ideal, taking up to 4 business days to ship and another week in transit. I live only 12 hours away from where the items were shipped. At least the items arrived undamaged. I'm done with this company.
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Established in 1999, TurntableLab.com has been a trusted online store for DJs, Producers, & Designers. TTL also operates a retail location in NYC.
