Review Time
We bought a turntable as a Christmas gift for my daughter, but it was non-functional right from the start. The customer support is terrible! It took them five days to reply to my email, and calling them yielded no results. Eventually, I managed to return it, and they confirmed receipt of the package over a week ago, yet I still haven't received my refund! I strongly advise against purchasing from this company. Their prices are excessive, and the customer service is inadequate! You can find the same products at a much lower cost on other platforms.
We purchased a turntable for Christmas for my daughter. It didn't work right out of the box. The customer service is terrible! It took them 5 days to respond to my email because calling them gets no reply. I eventually managed to return it. I shipped it back and they confirmed receipt, but over a week has passed and I still haven't received my refund!!! Do not buy from this company!!! Prices are way too high and customer service is poor!!! You can find the same items elsewhere for much cheaper.
Initially, I thought I found a great site for reasonably priced records. However, everything after my purchase has been disappointing. They promote a discount for buying multiple records, but during my first order, I used my discount without saving any money. I tried to call, but the number on their site is not operational. I sent an email, and after 3 days, I received a response despite their advertised 24-hour reply time. Customer support was unhelpful and couldn't provide another discount code or a valid explanation. Shipping times are also not ideal, taking up to 4 business days to ship and another week in transit. I live only 12 hours away from where the items were shipped. At least the items arrived undamaged. I'm done with this company.
They sent me a defective turntable. I recorded a video and sent it to their customer service, which instructed me to return it. I shipped it back in the original packaging, but they claimed the dust cover was scratched and deducted 15% from my refund. I didn't request a refund; I wanted a functioning turntable. They insisted the turntable was 'resalable' and not defective. It clearly was, as I tried multiple records and documented the issues. They were not helpful at all. I won't shop there again. What a disappointment!
I just bought an LP that is skipping, and the response I received was: 'That record is not supposed to do that. Since this is an international order, I can't send a replacement but can offer a 15% partial refund for your inconvenience. I apologize for the defective record.' A 15% refund for a worthless LP? It's a joke, and I will never order again.
This was my first order experience, and the album had a small defect. Expecting trouble, I called and spoke with a representative who was incredibly helpful. He sent a prepaid return label while I was on the line. I returned the album, and a perfect replacement arrived quickly. If you have any doubts about this company, I can assure you they are excellent and stand behind their products.
Claim your business profile now and gain access to all features and respond to customer reviews.
Established in 1999, TurntableLab.com has been a trusted online store for DJs, Producers, & Designers. TTL also operates a retail location in NYC.
submithub.com
coastalghostwriting.com
bladyfi.com
synthoverse.com
authorsbookpublishing.com
libro.fm
suno.com
maynardpublishing.com
libristo.es
mylife.com
