turo.com

4.6
4.6 Based on 160 reviews

Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a nationwide community of local car owners. Travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel t...

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Shamika Frazier
Have some very good host. My only issue is that I was accused of smoking in a vehicle because of ash

Have some very good host. My only issue is that I was accused of smoking in a vehicle because of ashes in the crack of door and in middle holder area. I don’t smoke and have been a guest with Turo several years. I explained the situation but was still charged the fee. Stating the evidence was on photo, but it couldn’t have been taken into consideration that a passenger placed a previously partially smoked tobacco product in holder causing ash residue in the holder. The ash in cracker of door frame transferred while hugging and it dropped out persons ear. There was no ash in the other areas of the car. A person who has never had a smoking incidental should at least been heard out per what was called an investigation but how when no one contacted me to investigate only photos with very little detail. Also the consideration of past rental.

3
Date of experience: Mar 02, 2026

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Business Details

  • Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a nationwide community of local car owners. Travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the adventures of travelers they meet along the way.

  • language https://turo.com

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