In summary: Good bike, but customer service was lacking after initial mechanical issues. I chose to buy a second-hand certified bike from a reputable place, but my expectations were not met. After riding just 200 km, I found multiple issues. Initially, a spoke fell off while riding downhill. A mechanic discovered that the spoke wasn’t fastened, the tires were old and needed replacing, one disc brake was poorly maintained, and rim tape was incorrectly placed, which posed a risk. The service provided a disappointing response, claiming the bike was in perfect condition when it left them, which was clearly untrue. They suggested I should have identified these issues myself at pickup, which is unreasonable. They also warned that my repairs may affect the warranty, which is concerning given the circumstances.
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Comprando y Vendiendo tu bicicleta en Tuvalum tienes la mayor protección del mercado de segunda mano. Protegemos tu dinero, gestionamos el envío y un equipo de mecánicos revisa cada bicicleta vendida. Conócenos!
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Lorsque vous achetez votre vélo chez Tuvalum, vous bénéficiez des meilleures garantis du marché d'occasion. Nous sécurisons votre argent, gérons l'expédition et une équipe de mécaniciens vérifie chaque vélo vendu. Découvrez-nous !
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Acquistando la tua bicicletta su Tuvalum ottieni una maggiore protezione nel mercato dell'usato. Salvaguardiamo il tuo denaro, gestiamo la spedizione e un team di meccanici controlla ogni bicicletta in vendita. Scoprici!See more
