☆☆☆☆ Unreliable service – ceased functioning, no assistance. I purchased a 1-year subscription from a provider, and after just a couple of months, the service completely stopped working, displaying a “playlist error” on my TV. I have contacted them multiple times through various channels, but they never reply and do not acknowledge messages. There is no customer support available and no explanation or refund offered. Selling a one-year subscription and then vanishing when the service fails is unacceptable. This feels misleading and unprofessional. I strongly recommend avoiding long-term subscriptions from this provider. Once an issue arises, you are left without help.
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