Do not, under any circumstances, order from this company!
I placed an order (ORDER TWC#986103) that required a medical intake form before any services or products could be provided. I did not complete the intake and did not move forward.
No clinician review took place, no prescription was issued, and no product was shipped. I never accessed the “provider network”. Despite confirming this in writing, the company refused a refund. They stated they only offer store credit after 30 days (it had been 32 days) — even when nothing has been provided, because it is in their ‘terms and conditions’. Heads up TWC - Terms & conditions do not override consumer protection laws! Will definitely be filing complaints against this company.
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