tweezerman.com

1.9
1.9 Based on 22 reviews

Tweezerman is the leading brand in award-winning premium beauty tools. We are best known for setting the highest standards in quality and innovation....

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customer
Chasing refunds

Placed an order online for the Curl 38 lash curler and a mirror compact. The lash curler did absolutely nothing for my lashes like other drugstore own brands do. Paying nearly £20 (!!) for a lash curler, you would expect at least something. Customer service was a nightmare to get hold of, having to chase. To be told that I couldn’t return the lash curler as it had been opened. I explained it had no effect at all but understandably, they couldn’t resell this. Returning the mirror was such a hassle compared to other companies - it’s like it’s set up in a way where you decide to keep it but persevered with getting a refund. Then has to continue to chase a refund due to no update whatsoever.

2
Date of experience: Aug 18, 2025

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