If I could give zero stars or NEGATIVE 10 stars I would. Absolute worst systems and processes. Customer service is through a bot that's extremely limited and just makes you jump through hoops without anything getting done. Twilio sucks and I recommend you stay far away.
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We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.
