There is no way to change support plan once a plan chosen. Even the sales say it could downgrade anytime but it is not the case. I have been trying to change plan and there is nothing to click on the console billing section to change plan. Feel like being scammed and sick of it!
Claim your business profile now and gain access to all features and respond to customer reviews.
We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.