I attempted to set up a simple Twilio phone system for a family cabin gate entry solution. After successfully creating the flow and purchasing a number, I was met with an endless loop of verification requests from their support team.Despite providing complete information about my LLC, my role, and intended use case in my first response, I received identical verification requests from three different support representatives (Abhishek, Gaurav, and Himanshu), each asking for the exact same information I had already provided multiple times.The phone number I purchased has been unusable (returning busy signals when called) while this verification process drags on. When I attempt to test my configured flow, it doesn't work, likely because the account verification is pending.For a company that promotes itself as developer-friendly with seamless integration, the customer support experience has been anything but smooth. Simple implementation has turned into days of frustration and repeated emails. If you need a quick communications solution, I strongly recommend looking elsewhere.
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