No way to speak to someone online in chat or phone. Phone message instructs you to send email and provides a bad email address. No way to cancel or pause account and they simply charge you and keep your money. No way to speak to accounting or management. Horrible dashboard, horrible lack of customer service.
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We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.
