I heard the interview of Twilio's founder, Jeff Lawson, on the "How I Built This" podcast last month. That Mr. Lawson had built Twilio for small businesses to compete against larger companies inspired me to pitch Twilio to our team. After applying for a new account, our account was deactivated without an explanation despite my repeated requests for contact. I can only infer from the lack of explanation that Twilio no longer has an interest in supporting small business startups and is more interested in larger corporate profits. This is a shame but understandable. As a business grow, they often forget how they got there in the first place.There will be other competitors in this field and I will be using them instead of Twilio.
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